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Posted on Friday, March 2, 2012
Posted at 9:27 PM
Posted at 9:27 PM
It's probably not easy to recognise, but don't blame yourself if you havent. Sometimes you find new initiatives that benefit you in a service industry. Take for instance, your service chit in a polyclinic allows you to know the approximate timing you will get to see a doctor. It's just an example. I repeat again, it's just an example.
Hence, go home, nap, laze around, watch TV, blah blah, i don't care, just don't do stupid things like snog around in the waiting area, cos honestly, there's enough vomitting going on around here already. K, not my point.
My point is, behind any new initiative lies alot of hard work and preparation that you won't be able to see. Simple because, u weren't there to see for yourself in the first place.
With this new timing system in the polyclinic everyone's playing a part to make it happen. Doctors are rushing for time to meet patients' timing slots, PSAs gotta learn a totally new thing in their computer system. Those at the contact centre have to handle a thousand more calls a day. (Heard telephones release radiation so they stand a greater chance of getting cancer) Even I, whose totally not involved in this have roles to play as well.
It doesn't matter you weren't able to see for yourself how much work we put in for you. But if your eyes are totally blind that you can't see for yourself this new initiative is for your own good, then seriously, you are a bugger.
We mostly receive compliments from patients. But a few smarty pants look at their timing and complain that they have to wait for an hour. WOW, AN HOUR! A preciouss, indispensable hour you can't afford to waste cos your life is ever so important. Patients usually have to wait much longer to see a doctor, cos get your facts right before whining to us.
And lastly don't use vulgarities. This is not army and you aren't my commander.
I feel respect is something that goes both ways. Behave in a way to others that you want others to behave towards you. This morning, some guy totally went berserk cos i asked for his nric to take his B.M.I. The f*cking machine needs it, why in the world would i ever want to see your face?
ok, enough complaints. I hope my message gets through.
Hence, go home, nap, laze around, watch TV, blah blah, i don't care, just don't do stupid things like snog around in the waiting area, cos honestly, there's enough vomitting going on around here already. K, not my point.
My point is, behind any new initiative lies alot of hard work and preparation that you won't be able to see. Simple because, u weren't there to see for yourself in the first place.
With this new timing system in the polyclinic everyone's playing a part to make it happen. Doctors are rushing for time to meet patients' timing slots, PSAs gotta learn a totally new thing in their computer system. Those at the contact centre have to handle a thousand more calls a day. (Heard telephones release radiation so they stand a greater chance of getting cancer) Even I, whose totally not involved in this have roles to play as well.
It doesn't matter you weren't able to see for yourself how much work we put in for you. But if your eyes are totally blind that you can't see for yourself this new initiative is for your own good, then seriously, you are a bugger.
We mostly receive compliments from patients. But a few smarty pants look at their timing and complain that they have to wait for an hour. WOW, AN HOUR! A preciouss, indispensable hour you can't afford to waste cos your life is ever so important. Patients usually have to wait much longer to see a doctor, cos get your facts right before whining to us.
And lastly don't use vulgarities. This is not army and you aren't my commander.
I feel respect is something that goes both ways. Behave in a way to others that you want others to behave towards you. This morning, some guy totally went berserk cos i asked for his nric to take his B.M.I. The f*cking machine needs it, why in the world would i ever want to see your face?
ok, enough complaints. I hope my message gets through.
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